Business Analysis


Business Analysis

Our professionals can be deployed as Business Consultant, Functional (Application) Administrators and Business Analysts. They have extensive experience in the energy industry and know the processes.

Our Professionals can be used to analyze business processes and systems for the entire process chain. They are involved in cost / benefit analysis, coordinating changes and creating requirements. Our Business Consultants and Business Analysts conduct concrete changes and improvements and focus on improving the effectiveness of different processes.

At ICE Utility Professionals we also employ Lean Six Sigma Black Belts. They assist in improvement programs and advise on the set up of a Lean organization.

In order to be able to keep up to our clients’ expectations and requirements, ICE Utility Professionals ensures that our Professionals’ development gets a lot of attention. They have knowledge of the processes in the utility industry, working according to the Agile / Scrum, Waterfall, BISL, Prince2 and Lean methods. Our Professionals are also certified in these fields.

Employee speaks

I have been working with ICE Utility Professionals as a Business Analyst since 2015. My function means, I am the link between Business and IT. I understand what the business wants and translate this into IT and vice versa. If processes need to be devised or improved, issues resolved, or changes have to be made, I am the person you need to contact. I can think outside the box and look for the best, most efficient and most cost-conscious solution. And sometimes the most pragmatic.


Meanwhile, I’m continuously looking for improvements. That’s all thanks to my analytical ability and overview. Of course I ensure that all parties are heard and informed. I speak the language of business, IT and management.

Janneke Business Analist

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