Privacy policy

Privacy Policy


When using the services of ICE Utility Professionals, the personal data you provide and used are recorded and processed.

The data processing officer is ICE Utility Professionals. The data processing has been reported at the College of Personal Data Protection in The Hague.

ICE Utility Professionals find it important to treat your personal information with care and confidentiality. ICE Utility Professionals therefore encompasses both the Personal Data Protection Act, the Telecommunications Act, and the DDMA (Dutch Dialogue Marketing Association) codes of conduct.

Data Processing Purposes

The provided personal data may be processed by ICE Utility Professionals for the following purposes:

Your personal data may be exchanged with or made available to all parts of ICE Utility Professionals for the aforementioned purposes.

When using our digital services, it is possible that for you an account is automatically created using the personal information you have already provided in connection with one of our other services. Also, when using different ICE Utility Professionals products and/or services, the data provided in that context may be combined with data derived from (using) other ICE Utility Professionals products and/or services.

Data disclosure to third parties

Your information will not be disclosed to non-ICE Utility Professionals organization without your explicit consent, subject to the following. Your information may be disclosed to parties engaged by ICE Utility Professionals in the performance of its services (for example, the supplier of a product ordered by you) without your explicit consent. In such a case, your information will only be used for the purpose for which you provided them (e.g., delivery of the product). In addition, ICE Utility Professionals may, under applicable laws and regulations, provide certain information, for example, to the police in the context of a search investigation. In these cases, ICE Utility Professionals will provide information only if it is clear that there is a legal obligation to provide. Finally, ICE Utility Professionals can pass your data on to third parties, for example, if a third is of the opinion that the content of your ad violates its intellectual property rights, or there is any illegal representation on any of the forums provided by ICE Utility Professionals. In such cases, ICE Utility Professionals will only provide your information under strict conditions, taking into account your interests.


When using the ICE Utility Professionals digital services, information about your use of these services may be collected, for example by means of cookies. More information about cookies can be found in the ICE Utility Professionals Cookie Statement.

Phone calls

Telephone calls with the customer service of ICE Utility Professional components can be included for training and coaching purposes. The recordings are no longer stored than strictly necessary and are not accessible to unauthorized persons.

External service providers and other sites

If you access a third-party site or application via a digital service from ICE Utility Professionals, the terms and privacy rules of the relevant partner or third party apply. You are advised to consult the privacy statement of this partner or third party.

For ICE Utility Professionals digital services that you may access through third party social media services, ICE Utility Professionals will process the login information used in that context in the manner described in this Privacy Statement.

Security data

ICE Utility Professionals respects the privacy of every person concerned and ensures that personal data is treated confidentially and with the utmost care. All personal information is securely stored in the administration of ICE Utility Professionals. This database is only accessible to ICE Utility Professionals employees, as required by their function. ICE Utility Professionals further endeavors to protect its systems against loss and/or against any form of unlawful use or processing, using appropriate technical and organizational measures, taking into account, inter alia, the state of the art.

However, ICE Utility Professionals is not liable for unauthorized access to computers or files, advertised viruses or other illegal programs or files, or any other consequence of providing ICE Utility Professionals with data.

Insight and correction of data and right of resistance

You may, at any time and without notice, understand your data processed by ICE Utility Professionals and modify this information, if desired. You may also object to receiving information or targeted offers from ICE Utility Professionals via email, phone, mail and/or SMS. If you wish to use any of these options, you can do so in writing by:

ICE Utility Professionals
T.a.v.  Klantregistratie

Postbus 14797

Or send an E-mail:


Modification of this Privacy Statement

ICE Utility Professionals reserves the right to make changes to this Privacy Statement. Any modification will be published on this page. We encourage you to consult this Privacy Statement regularly, so that you are always aware of the content of the current Privacy Statement.

This Privacy Statement was last modified on December 8, 2015.