The utility sector

The utility sector faces many challenges. After all, how do you keep your services reliable and affordable when a lot is going to change in the short term? But perhaps even more importantly, how do you ensure that internal business processes run optimally? The sustainability and optimisation of the entire business operation is and will remain the biggest and unavoidable challenge in the coming years. ICE Utility Professionals can think along with you and work with you to realise this challenge.

What is the utility sector?

The utility sector includes all companies involved in producing, storing, transporting and distributing gas, water and electricity. In recent years, and certainly in the years to come, a lot is changing in this sector. New legislation, more sustainable generation of solar and wind energy, for example, and the rise of smart metering mean that this sector is in a state of flux.

The utility industry faces several challenges

Not only sustainability and digitalisation play a major role in the utility industry. Increasing competition, the open market and reduced customer loyalty also create risks. After all, how do you ensure a growing number of customers actually stay with you? And in addition, how do you ensure that the necessary challenges are solved within your own operations? Expertise in this area can be of great help.

What can we do for you?

A lot is going to change in the utility industry in the coming years. This demands flexibility from companies. As a result, conflicts may also arise within their own operations. With the right knowledge, you can respond to these changes. ICE UP can help you with this. Whether you need support staff, management or experts, we are there for you. At ICE Utility Professionals, we know the processes and can put together a team of specialists in a short time.

  • Our professionals are at your service;
  • We think along and work together;
  • Together, we look at the best solution for your business.

Do we talk to you soon?

Is your company in need of additional knowledge? Whether you need support staff, management or experts: ICE Utility Professionals is ready to help. Feel free to contact us, call 085 - 27 35 207 or email Together we will look at what is the best solution for your business.

Process & Performance

Process & Performance Professionals deal with (re)formulating and achieving business objectives in the given, sometimes strongly changing, context. Our process experts and managers use the latest methods and techniques: besides LEAN, process mining or gamification are applied, for example. Naturally, our Interim (Project) Managers steer towards achieving the previously set goal. Besides steering on hard targets, they also have an eye for people!

Operational expert

Operational Experts are able to quickly master knowledge. These professionals are at the beginning of their careers or are seasoned experts with a lot of substantive knowledge in their areas of expertise including Sourcing & Forecasting, Allocation & Reconciliation, Measurement Data and Billing.

Data & Analytics

Data & Analytics Professionals at ICE Utility Professionals focus on aggregating, providing, managing and analysing data. Besides knowledge of how to analyse data and transform it into information, our consultants also have the necessary Business and Compliancy knowledge. This allows them to optimally support you in the transition to data-driven work and protect you from the legal frameworks of privacy.

Business & IT

Getting Business and IT to work together is a skill in itself. ICE Professionals have knowledge of both Business and IT and can therefore fulfil the bridging function between users, administrators, technical designers and management. As a result, your business processes and information systems are continuously improved and taken to the next level.