The utility sector

The utility sector faces many challenges. After all, how do you keep your services reliable and affordable when a lot is going to change in the short term? But perhaps even more importantly, how do you ensure that internal business processes run optimally? The sustainability and optimisation of the entire business operation is and will remain the biggest and unavoidable challenge in the coming years. ICE Utility Professionals can think along with you and work with you to realise this challenge.

What is the utility sector?

The utility sector includes all companies involved in producing, storing, transporting and distributing gas, water and electricity. In recent years, and certainly in the years to come, a lot is changing in this sector. New legislation, more sustainable generation of solar and wind energy, for example, and the rise of smart metering mean that this sector is in a state of flux.

The utility industry faces several challenges

Not only sustainability and digitalisation play a major role in the utility industry. Increasing competition, the open market and reduced customer loyalty also create risks. After all, how do you ensure a growing number of customers actually stay with you? And in addition, how do you ensure that the necessary challenges are solved within your own operations? Expertise in this area can be of great help.

What can we do for you?

A lot is going to change in the utility industry in the coming years. This demands flexibility from companies. As a result, conflicts may also arise within their own operations. With the right knowledge, you can respond to these changes. ICE UP can help you with this. Whether you need support staff, management or experts, we are there for you. At ICE Utility Professionals, we know the processes and can put together a team of specialists in a short time.

  • Our professionals are at your service;
  • We think along and work together;
  • Together, we look at the best solution for your business.

Do we talk to you soon?

Is your company in need of additional knowledge? Whether you need support staff, management or experts: ICE Utility Professionals is ready to help. Feel free to contact us, call 085 - 27 35 207 or email Together we will look at what is the best solution for your business.

Process & Performance

In the midst of the energy transition, our clients are in a time of profound change. This transition not only includes technological shifts, but is often accompanied by changes in processes, systems, organisations and behaviour. The Process & Performance team, consisting of consultants with diverse backgrounds and expertise, uses a Lean/Agile approach to realise these changes. With our team of programme and project managers, Agile coaches, Process Improvers, Scrum Masters and change managers, we bring about the desired change. We take a positive-critical approach, putting the organisation's objectives first while keeping an eye on the people affected by the change. Our goal is to significantly improve the organisation, processes and teams from how we found them. This aim is at the heart of our commitment and is a proven formula for success.

Choose ICE Utility Professionals and achieve lasting improvements that make your organisation agile, resilient and future-proof.

Operational expert

Our Operational Experts have the ability to quickly master new knowledge. Whether you need novice talent or seasoned experts with extensive expertise in areas such as Sourcing & Forecasting, Allocation & Reconciliation, Metering Data and Billing, they are there for you. Their main task is to perform tasks such as processing backlogs and ensuring accurate data processing in various aspects of the energy industry. With the support of our Operational Experts, you can strengthen your business processes and ensure that your data is always processed accurately.

Choose ICE Utility Professionals and optimise your operational processes with our expert Operational Experts.

Data & Analytics

In the era of energy transition, the digital transition is also in full swing. Electrification of consumption and generation, regulatory changes and new technologies are leading to the availability of huge amounts of data in our industry. Therefore, now more than ever it is important to process and fully exploit this data efficiently, in a structured and correct way.

Our team of Data & Analytics consultants consists of both young professionals and experienced experts who have knowledge of these complex information flows and the latest analysis methods. We understand the origins of data and see opportunities to use it for existing and new applications. Whether it involves validation, modelling or visualisation: our consultants can transform your data into valuable insights. In doing so, we do not lose sight of you as a customer and we explain complicated matters in easy-to-understand terms, or are happy to go into more detail. That way, we create impact for you!

ICE-UP is ready to take on challenges in the energy industry by combining these areas of expertise. Together, we create a data landscape that enables your organisation to be successful.

Business & IT

As a crucial link between your business operations and IT infrastructure, we offer highly qualified consultants with deep expertise in the energy industry and business processes. We also have the crucial skill to clearly translate your organisation's needs to developers. We facilitate direct communication between involved departments, with stakeholder management an integral part of our approach. With a keen understanding of the dynamic energy industry and seamless cooperation between business and IT, we identify optimisation opportunities, implement efficient systems and drive innovation.

Choose ICE Utility Professionals and form a partnership that will make your organisation agile, resilient and future-proof.