Boost your Energy (Knowledge)

At ICE Utility Professionals (ICE), we believe it is important that our ICE staff have up-to-date knowledge of the energy market. This starts when someone joins the company. After a warm welcome, energy knowledge is immediately upgraded with the help of the "Energy Foundation" training course.

We use this training not only within ICE. An energy company naturally also has to deal with new colleagues. The "Energy Foundation" training course is also suitable to give as intake training. After the training, new employees know and understand the energy market and can therefore be deployed more quickly. In short, they can start their new job with a good basic knowledge.

So what is this training course about? The focus of this training is on basic knowledge of the processes within Customer & Market. During this training, you will learn about the market, the different processes and the energy transition.

The Market

In the first part of the course, we discuss what types of energy (gas, electricity and heat) we know. We discuss its history, how energy is generated, the different types and other characteristics. We also talk about the companies that make sure we can use this energy every day.

The Processes

Part two deals with the processes needed to keep the market up and running. These include metering data, billing and various grid operator processes.

Sustainability and energy transition

And last, but not least ... The Energy Transition. Hot topic these days! Right now, we are in the middle of it. But why actually? In the training we answer this question, take you through the current situation and tell you what is needed for the future.

After attending this course, you will be familiar with the basics of the energy market in the Netherlands. So ideal for new colleagues.

Is there a need in your company for such a basic training course or for a tailor-made training course to give new colleagues the right knowledge? We are happy to help!

Maud Koershuis

Consultant, trainer and coach energy market

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What keeps us busy

We learn every day. About the utility industry, regulations and our profession in the broadest sense. We love to share it with you.

Process & Performance

In the midst of the energy transition, our clients are in a time of profound change. This transition not only includes technological shifts, but is often accompanied by changes in processes, systems, organisations and behaviour. The Process & Performance team, consisting of consultants with diverse backgrounds and expertise, uses a Lean/Agile approach to realise these changes. With our team of programme and project managers, Agile coaches, Process Improvers, Scrum Masters and change managers, we bring about the desired change. We take a positive-critical approach, putting the organisation's objectives first while keeping an eye on the people affected by the change. Our goal is to significantly improve the organisation, processes and teams from how we found them. This aim is at the heart of our commitment and is a proven formula for success.

Choose ICE Utility Professionals and achieve lasting improvements that make your organisation agile, resilient and future-proof.

Operational expert

Our Operational Experts have the ability to quickly master new knowledge. Whether you need novice talent or seasoned experts with extensive expertise in areas such as Sourcing & Forecasting, Allocation & Reconciliation, Metering Data and Billing, they are there for you. Their main task is to perform tasks such as processing backlogs and ensuring accurate data processing in various aspects of the energy industry. With the support of our Operational Experts, you can strengthen your business processes and ensure that your data is always processed accurately.

Choose ICE Utility Professionals and optimise your operational processes with our expert Operational Experts.

Data & Analytics

In the era of energy transition, the digital transition is also in full swing. Electrification of consumption and generation, regulatory changes and new technologies are leading to the availability of huge amounts of data in our industry. Therefore, now more than ever it is important to process and fully exploit this data efficiently, in a structured and correct way.

Our team of Data & Analytics consultants consists of both young professionals and experienced experts who have knowledge of these complex information flows and the latest analysis methods. We understand the origins of data and see opportunities to use it for existing and new applications. Whether it involves validation, modelling or visualisation: our consultants can transform your data into valuable insights. In doing so, we do not lose sight of you as a customer and we explain complicated matters in easy-to-understand terms, or are happy to go into more detail. That way, we create impact for you!

ICE-UP is ready to take on challenges in the energy industry by combining these areas of expertise. Together, we create a data landscape that enables your organisation to be successful.

Business & IT

As a crucial link between your business operations and IT infrastructure, we offer highly qualified consultants with deep expertise in the energy industry and business processes. We also have the crucial skill to clearly translate your organisation's needs to developers. We facilitate direct communication between involved departments, with stakeholder management an integral part of our approach. With a keen understanding of the dynamic energy industry and seamless cooperation between business and IT, we identify optimisation opportunities, implement efficient systems and drive innovation.

Choose ICE Utility Professionals and form a partnership that will make your organisation agile, resilient and future-proof.