Inspiration

ICE and Truewind join forces for utility sector

ICE and Truewind are betting on a strategic partnership specifically focused on the utility sector. Truewind is an established global solution provider in the IT field and a leading OutSystems partner. Marcel van Staa (ICE) and Ruud Hochstenbach (Truewind) zoom in on the joining of forces.

Why this initiative?

Marcel: "In fact, it is simple. What we lack is IT development capacity for customised projects. What Truewind does not have is in-depth knowledge of the utility sector. In this collaboration, we complement each other to do appropriate customisation projects with clients in a 'golden triangle'."

Ruud: "In the utility sector, customised IT solutions are in high demand. In many situations, a standard package cannot be pulled off the shelf. With the OutSystems platform, we can create fully-fledged customer-oriented IT solutions faster. OutSystems is proven technology in the market that a significant proportion of utilities are already using."

What need do you see?

Marcel: "There is a need for the one-stop-shop approach of a specialised party with knowledge of utilities, laws and regulations, plus IT implementation power. In this sense, we are complementary. ICE has the long-standing sector knowledge and network, and Truewind brings the experience to build IT applications faster than with traditional coding."

Ruud: "In that environment, Truewind is a reliable partner in ICE's portfolio. This combination allows us to make a better and faster translation of needs into an IT solution."

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What does this mean for both parties?

Ruud: "We have been working together for some time. But ICE and Truewind both want to grow in the Benelux. It is clear that we can start strengthening each other more and more."

Marcel: "For ICE, this is definitely going to have an impact. Good management is an important component of a successful project. This is where we want to take steps by, among other things, sitting on the necessary Steering Committees ourselves."

How will the cooperation take shape?

Marcel: "Our ambition is to carry out projects in addition to consultancy, based on our vision to be Trusted Advisor. We want to do projects together that create a win-win-win situation."

Ruud: "The great thing is that we look at the whole spectrum that runs from traditional processes and systems to everything needed for the energy transition for which there are no standard applications (yet), plus the integration of those systems. Think of network companies and energy suppliers that need to transform from SAP R3 to S4HANA and want to quickly develop new functionality and applications.

Think also of customised solutions for billing, reconciliation, meter reading apps, EV solutions, et cetera. Very interesting is the processing and insight into new data flows at the intersection of PV and Sales. There is all sorts of things we want to sink our teeth into."

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In his approach to process improvement, Stefan emphasises the 3 Ss: structure, standardise...

Process & Performance

In the midst of the energy transition, our clients are in a time of profound change. This transition not only includes technological shifts, but is often accompanied by changes in processes, systems, organisations and behaviour. The Process & Performance team, consisting of consultants with diverse backgrounds and expertise, uses a Lean/Agile approach to realise these changes. With our team of programme and project managers, Agile coaches, Process Improvers, Scrum Masters and change managers, we bring about the desired change. We take a positive-critical approach, putting the organisation's objectives first while keeping an eye on the people affected by the change. Our goal is to significantly improve the organisation, processes and teams from how we found them. This aim is at the heart of our commitment and is a proven formula for success.

Choose ICE Utility Professionals and achieve lasting improvements that make your organisation agile, resilient and future-proof.

Operational expert

Our Operational Experts have the ability to quickly master new knowledge. Whether you need novice talent or seasoned experts with extensive expertise in areas such as Sourcing & Forecasting, Allocation & Reconciliation, Metering Data and Billing, they are there for you. Their main task is to perform tasks such as processing backlogs and ensuring accurate data processing in various aspects of the energy industry. With the support of our Operational Experts, you can strengthen your business processes and ensure that your data is always processed accurately.

Choose ICE Utility Professionals and optimise your operational processes with our expert Operational Experts.

Data & Analytics

In the era of energy transition, the digital transition is also in full swing. Electrification of consumption and generation, regulatory changes and new technologies are leading to the availability of huge amounts of data in our industry. Therefore, now more than ever it is important to process and fully exploit this data efficiently, in a structured and correct way.


Our team of Data & Analytics consultants consists of both young professionals and experienced experts who have knowledge of these complex information flows and the latest analysis methods. We understand the origins of data and see opportunities to use it for existing and new applications. Whether it involves validation, modelling or visualisation: our consultants can transform your data into valuable insights. In doing so, we do not lose sight of you as a customer and we explain complicated matters in easy-to-understand terms, or are happy to go into more detail. That way, we create impact for you!

ICE-UP is ready to take on challenges in the energy industry by combining these areas of expertise. Together, we create a data landscape that enables your organisation to be successful.

Business & IT

As a crucial link between your business operations and IT infrastructure, we offer highly qualified consultants with deep expertise in the energy industry and business processes. We also have the crucial skill to clearly translate your organisation's needs to developers. We facilitate direct communication between involved departments, with stakeholder management an integral part of our approach. With a keen understanding of the dynamic energy industry and seamless cooperation between business and IT, we identify optimisation opportunities, implement efficient systems and drive innovation.

Choose ICE Utility Professionals and form a partnership that will make your organisation agile, resilient and future-proof.