Inspiration

Treasure digging in business processes?

The energy industry "enjoys" high levels of competition. The big three are trying to trounce each other while meanwhile being attacked by startups and scale-ups. This is all happening while the energy landscape is changing, new market players and different customer needs. This requires you to be innovative and effective in all areas. One way to do that is to look critically at your business processes.

Lean or by Design

This can be done by organising Kaizens or Design sprints but often these ways are not as effective as you hope. They cost you a lot of capacity and the data is partly supported by interviews. The power of these ways also often lies in the follow-up that is still sometimes forgotten.

By dates

One way to complement those limitations is by using Process Mining software. Process Mining gives insight to the flow of your business processes. It does so by retrieving data from available sources such as databases, DMP, ERP or CRM systems. Process Mining software shows you all anomalous flows by tracking events. Hidden costs, inefficiencies and bottlenecks become immediately visible, allowing you to get straight to work on the root cause.

  • Decision-making is based on facts
  • Processes are visual
  • Results can be tracked

Process Mining with the QPR ProcessAnalyzer

With Process Mining, you analyse run times, rework, bottlenecks, compliance issues, unhappy flows and make countless other analyses. The QPR ProcessAnalyzer (which we work with) gives you various cross-sections, flows and tables for initial analysis. You also build your own dashboards from MT to operational level using drag and drop.

Interested and curious about the free demo or more information? Feel free to contact with us!

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Process & Performance

Process & Performance Professionals deal with (re)formulating and achieving business objectives in the given, sometimes strongly changing, context. Our process experts and managers use the latest methods and techniques: besides LEAN, process mining or gamification are applied, for example. Naturally, our Interim (Project) Managers steer towards achieving the previously set goal. Besides steering on hard targets, they also have an eye for people!

Operational expert

Operational Experts are able to quickly master knowledge. These professionals are at the beginning of their careers or are seasoned experts with a lot of substantive knowledge in their areas of expertise including Sourcing & Forecasting, Allocation & Reconciliation, Measurement Data and Billing.

Data & Analytics

Data & Analytics Professionals at ICE Utility Professionals focus on aggregating, providing, managing and analysing data. Besides knowledge of how to analyse data and transform it into information, our consultants also have the necessary Business and Compliancy knowledge. This allows them to optimally support you in the transition to data-driven work and protect you from the legal frameworks of privacy.

Business & IT

Getting Business and IT to work together is a skill in itself. ICE Professionals have knowledge of both Business and IT and can therefore fulfil the bridging function between users, administrators, technical designers and management. As a result, your business processes and information systems are continuously improved and taken to the next level.