Our partners

Hansen Technologies

Hansen Technologies is a provider of solutions in the field of Energy Data Management, Billing, Customer Care and Analytics specifically focused on utilities. With its Energy data management solutions, Hansen already supports several market parties in the Netherlands. Worldwide, Hansen has more than 500 customers and 30 offices from which its customers are supported.

Both organisations aim to provide solutions specifically for the utility sector in the Netherlands and Belgium. That this cooperation can lead to success is evident from the complementary DNA that both companies have in them. The basis of this cooperation agreement is that ICE will become Hansen's preferred implementation partner. ICE will provide Hansen with specific Dutch and Belgian market knowledge. They will also look worldwide at developments in the field of sustainability and how this knowledge can be applied in the Netherlands and Belgium.


From January 2020, ICE will also offer Asset Management solutions that will benefit all our customers. The need for accurate technical information is growing.

Viewport is a solution focused on the document management of technical installation drawings. It is the shell you put over all your asset management document management systems in order to have the latest technical data available to, for example, mechanics. This allows asset companies, technical companies and system operators to have all up-to-date information at their disposal at a glance.

The reason for this collaboration is that more and more technically oriented utility companies have a challenge with managing their assets. ICE has the knowledge of the tool and sets it up optimally for our customers.

QPR Software

QPR Software Plc (Nasdaq Helsinki: QPR1V) provides process mining, performance management and enterprise architecture solutions for digital transformation, strategy execution and business process improvement in more than 50 countries. QPR software enables customers to gain valuable insights for informed decisions that make a difference.


With 25 years of experience, 2,000 customers and more than a million licences sold, QPR Software's products are highly regarded by customers and industry analysts alike.

The process mining software, QPR ProcessAnalyzer, visualises and analyses process flows taking place in organisations. The enterprise-level process mining software, provides accurate data collection and integration via standard connectors available for all major operational systems, such as SAP, Oracle and ServiceNow. QPR ProcessAnalyzer is recognised by top industry analysts such as Gartner Research, Forrester and Everest Group.

QPR ProcessAnalyzer combines advanced AI, Machine Learning and predictions with the industry's most comprehensive set of ready-to-use graphs and analytics. These process mining features are available for different usage scenarios - ranging from RPA, digital transformation to KPI reporting. With industry-leading root cause analytics, customers such as KBC Group, EY and Nokia have been able to easily identify the causes of their operational inefficiencies, bottlenecks and compliance issues.

QPR Software focuses on process improvements that deliver tangible business value to users. This has enabled their customers around the world to increase efficiency and save costs: Piraeus Bank managed to reduce the loan application process from 35 minutes to 5 minutes, while Metsä Board was able to reduce the amount of post-processing by 80%.

Their motto? Dare to improve.

Practise what you preach

We work with you to create a more sustainable world and, of course, that starts with ourselves. So we drive electric cars, there are solar panels on our roof, we heat electrically and we support the CliniClowns, among others.

Process & Performance

In the midst of the energy transition, our clients are in a time of profound change. This transition not only includes technological shifts, but is often accompanied by changes in processes, systems, organisations and behaviour. The Process & Performance team, consisting of consultants with diverse backgrounds and expertise, uses a Lean/Agile approach to realise these changes. With our team of programme and project managers, Agile coaches, Process Improvers, Scrum Masters and change managers, we bring about the desired change. We take a positive-critical approach, putting the organisation's objectives first while keeping an eye on the people affected by the change. Our goal is to significantly improve the organisation, processes and teams from how we found them. This aim is at the heart of our commitment and is a proven formula for success.

Choose ICE Utility Professionals and achieve lasting improvements that make your organisation agile, resilient and future-proof.

Operational expert

Our Operational Experts have the ability to quickly master new knowledge. Whether you need novice talent or seasoned experts with extensive expertise in areas such as Sourcing & Forecasting, Allocation & Reconciliation, Metering Data and Billing, they are there for you. Their main task is to perform tasks such as processing backlogs and ensuring accurate data processing in various aspects of the energy industry. With the support of our Operational Experts, you can strengthen your business processes and ensure that your data is always processed accurately.

Choose ICE Utility Professionals and optimise your operational processes with our expert Operational Experts.

Data & Analytics

In the era of energy transition, the digital transition is also in full swing. Electrification of consumption and generation, regulatory changes and new technologies are leading to the availability of huge amounts of data in our industry. Therefore, now more than ever it is important to process and fully exploit this data efficiently, in a structured and correct way.

Our team of Data & Analytics consultants consists of both young professionals and experienced experts who have knowledge of these complex information flows and the latest analysis methods. We understand the origins of data and see opportunities to use it for existing and new applications. Whether it involves validation, modelling or visualisation: our consultants can transform your data into valuable insights. In doing so, we do not lose sight of you as a customer and we explain complicated matters in easy-to-understand terms, or are happy to go into more detail. That way, we create impact for you!

ICE-UP is ready to take on challenges in the energy industry by combining these areas of expertise. Together, we create a data landscape that enables your organisation to be successful.

Business & IT

As a crucial link between your business operations and IT infrastructure, we offer highly qualified consultants with deep expertise in the energy industry and business processes. We also have the crucial skill to clearly translate your organisation's needs to developers. We facilitate direct communication between involved departments, with stakeholder management an integral part of our approach. With a keen understanding of the dynamic energy industry and seamless cooperation between business and IT, we identify optimisation opportunities, implement efficient systems and drive innovation.

Choose ICE Utility Professionals and form a partnership that will make your organisation agile, resilient and future-proof.