Vacancy: Process expert

You map out the various stakeholders of the organisation in order to advise the (internal) client as well as possible with the right information and knowledge. In doing so, you take into account relevant legislation and the organisation's policy, ensuring the quality of these stakeholders (services) and limiting risks for the organisation. You train employees and are responsible for information transfer.

What do you do as a process expert?

You will be responsible for:

  • Writing, (re)implementing and monitoring processes
  • Analyse and identify bottlenecks in operations
  • Information transfer; you act as an enquiry point within the organisation

Does this position suit you?

As Process Expert:

  • You are a real go-getter, have strong communication skills and know how to make connections between people, processes and systems
  • You can easily switch between different interlocutors and divergent interests, operating on the cutting edge in the process
  • Are you not afraid to deviate from the beaten path, dare to give feedback and ask through
  • Are you a real networker who can convince people and understand processes
  • Are you analytically strong, curious and proactive

Why ICE?

Do you want to contribute to the energy transition and make a difference? We fulfil interesting assignments with our clients: corporates, start-ups and scale-ups within the energy market.

  • In the expert team which you are part of, knowledge and experience are exchanged. Together, you tackle ICE projects. You influence our strategy and objectives.
  • Our consultants are driven and professional. We work at strategic, tactical and operational levels.
  • Success must be shared! This is also how our remuneration system is set up: good working conditions, profit sharing/mobility scheme, bonus structure and training budget (hard and soft skills).
  • Because of the variety of assignments and clients, at 'Team ICE' you are constantly on the move. You will meet new people, learn new systems and processes and help the client!
  • Without fun no development. We are committed to each other. Successes we share and celebrate together. We support mutual bonding every quarter with a fun joint ICE moment.
  • Directing your own career path: more than fancy words. Together, we make sure the assignments fit well with your development or growth curve. Monthly coach interviews guide your development.

Want to know more? Then check out

An ICE'er...

"I join a variety of clients across the country that I enjoy going to. A huge plus is the sharing of knowledge within the team!"

Applying for a job ...or just curious?

Are you interested in this vacancy, or just curious about the dynamic world of energy & water? And would you like to work in the direction of Business & IT, Data & Analytics, Operational Expert or Process & Performance? Then don't wait any longer and let us hear from you!

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Process & Performance

Process & Performance Professionals deal with (re)formulating and achieving business objectives in the given, sometimes strongly changing, context. Our process experts and managers use the latest methods and techniques: besides LEAN, process mining or gamification are applied, for example. Naturally, our Interim (Project) Managers steer towards achieving the previously set goal. Besides steering on hard targets, they also have an eye for people!

Operational expert

Operational Experts are able to quickly master knowledge. These professionals are at the beginning of their careers or are seasoned experts with a lot of substantive knowledge in their areas of expertise including Sourcing & Forecasting, Allocation & Reconciliation, Measurement Data and Billing.

Data & Analytics

Data & Analytics Professionals at ICE Utility Professionals focus on aggregating, providing, managing and analysing data. Besides knowledge of how to analyse data and transform it into information, our consultants also have the necessary Business and Compliancy knowledge. This allows them to optimally support you in the transition to data-driven work and protect you from the legal frameworks of privacy.

Business & IT

Getting Business and IT to work together is a skill in itself. ICE Professionals have knowledge of both Business and IT and can therefore fulfil the bridging function between users, administrators, technical designers and management. As a result, your business processes and information systems are continuously improved and taken to the next level.